Everything seems to be going wrong this month. My latest cross to bear is the fact that my podcast hosting provider at GO DADDY has been down for over a week.
I simply can not upload my podcasts. It will not let me.
I have called them several times. Each time they tell me they know there is a problem with their podcast hosting, that they do not know what is wrong and have no idea when it will be fixed.
At first I was really nice about it. Because, you know, mistakes and problems happen. But as each day went by and I was unable to upload my podcasts, I became increasingly angry toward Go Daddy’s cavalier attitude about it.
I explained to them that it was very important that I get my podcasts out in a timely fashion. They could have cared less.
So by Friday night I had enough of it and I called up very stern and cross. I was demanding satisfaction. So they spent THREE HOURS with me on the phone figuring out a way for me to give them my podcast file (Rings of Saturn #24) in order for them to manually put the file on my site.
I go to bed Friday night assuming my podcast would be up on my site soon.
Nope.
I call Saturday, livid. They tell me it would take up to 72 hours to put the podcast on my site and no idea how long it would take to fix the original upload problem.
I demanded to speak to a supervisor. I slowly work my way up the chain of command until such time as I am speaking to someone at Go Daddy with a position of authority.
I am pissed — and it shows.
He asks why I am uploading such a “large” file to begin with — 24MBs.
I say it is a podcast file.
He asks me: WHAT’S A PODCAST?
It was at this point that I knew I was doomed. Sunk.
I have one more weapon in my arsenal. And it is equal to dropping a nuclear bomb.
I did not want it to come to this.
I really did not.
I unleash The Bean on them.
Next thing I know, I am refunded all of my money I have spent with Go Daddy related to podcasting — so I am now hosting (if it ever works again) for free. (And I tip my hat to Go Daddy for that. But I do spend A LOT of money with them on various things)
My show is put on my site (But that show was done a week ago, so I am now a week behind)
And a promise that the problem will be fixed by Monday (we will see about that)
So for now, if you are hearing Rings of Saturn #24 or #25 you are in select company. I am using my spare libsyn account to host them and slapping them up to my site. My main RSS feed is the Go Daddy one — so people who rely on that RSS feed to find out when the latest installment of SATURNcast is up will never know there is a new podcast unless they make their way over to the SATURNdiary.
This bothers me. Being a genius also makes me anal-retentive.
I wonder if Adam Curry knows Go Daddy is unaware what a podcast is. . .
.
